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Now in full color, this engaging, conversational text helps students understand the common professional standards that all healthcare workers need to provide excellent care and service. PROFESSIONALISM IN HEALTHCARE: A PRIMER FOR CAREER SUCCESS, 4/e brings together complete coverage of these and other crucial “soft skills”: work ethic, character, relationships, teamwork, communication and etiquette, honesty, cultural competence, personal image, personal health and wellness, and more. Revised and improved throughout, this edition gives students a clearer understanding of where they fit in the changing healthcare system, why patient satisfaction is more important than ever, how to behave with the professionalism that both employers and patients demand, and how to move forward in their own careers more rapidly. This edition also contains many new pedagogical features, including an extensive new website.
- Sales Rank: #91712 in Books
- Brand: Brand: Prentice Hall
- Published on: 2012-01-12
- Original language: English
- Number of items: 1
- Dimensions: 8.90" h x .40" w x 6.90" l, .75 pounds
- Binding: Paperback
- 256 pages
- Used Book in Good Condition
About the Author
Sherry Makely, PhD, RT(R) is the Director of the ADD-A-COMP Program and the Manager of Employee Education and Development, for Clarian Health Partners, Inc.
Most helpful customer reviews
3 of 3 people found the following review helpful.
references???
By Barb
This is a common sense book and addresses some good entry-level concepts in health care professionalism. It is succinct - just enough for a one credit hour course with many options to expand if needed due to the availability of additional case studies or scanarios.
The powerpoints are OK but artificially long with each lecture objectives extending into three slides and then key points repeated on three slides again - not a big issue as I heavily modify mine anyway.
A big downfall though is lack of proper referencing of the provided information which in view of current academic practices is mind boggling...A lot of indices and numbers are provided to illustrate discussed topics (like the percentage of increase in health care jobs since 2007, amount of money spent by the government on each person in the US per year, etc.), yet it is not known which nummber is taken from AHA, the Bureau of Labor and Statistics, Institute of Medicine Report, journal publications, or perhaps these are the outcomes of primary data collection by the authors? Just general websites provided at the end without report or access dates. Disappointing.
3 of 4 people found the following review helpful.
Disappointing
By Gretchen Geller
I had hoped this text would be a good complement to a soft skills for health professions course that I teach. I was able to use only a few chapters from this text and have again decided to teach the course without a text... supplementing from readings, net resources, etc.
1 of 1 people found the following review helpful.
Good Product
By Angelica
I like how it has tips for interviews and such.
Even though I did not use it in class much, I will review it for professional skills.
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